Updated 01/01/2026
Terms and Conditions
Introduction
Welcome to Built Tough Marketing (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services.
By accessing our website or engaging our services, you agree to these Terms.
If you do not agree, you must not use our website or services.
Terms and Conditions
Services Overview
Built Tough Marketing provides marketing and advertising services including, but not limited to:
Digital advertising (Google Ads, Meta Ads, Local Service Ads)
Website design and development
Sales funnel design
Content creation (photo and video production)
Social media management
SEO and search optimization
CRM and automation setup
Consulting and strategic marketing advisory
All services are subject to individual written agreements, proposals, or contracts.
User Responsibilities
Clients agree to:
Provide accurate and timely information required to complete services.
Supply necessary access to accounts (Google, Meta, hosting, CRM, etc.).
Review and approve materials within reasonable timeframes.
Make payments in accordance with agreed terms.
Delays caused by failure to provide access, assets, or approvals may impact project timelines and do not constitute breach by Built Tough Marketing.
Intellectual Property
Client Materials
Clients retain ownership of all materials they provide to Built Tough Marketing.
Company Materials
All strategies, processes, templates, systems, frameworks, and proprietary methodologies remain the intellectual property of Built Tough Marketing.
Completed Work
Unless otherwise agreed in writing:
Clients receive a non-exclusive license to use final deliverables.
Full ownership transfers only after full payment is received.
Built Tough Marketing retains the right to showcase completed work in portfolios, advertising, and case studies.
Payment Terms
Payment terms for each service will be detailed in the respective service agreements or invoices. Payments are due as specified, and failure to make timely payments may result in the suspension or termination of services.
Advertising Disclaimer
Built Tough Marketing manages advertising campaigns but does not guarantee:
Specific lead volume
Sales conversions
Revenue outcomes
Search engine rankings
Platform approval of ads
Marketing performance depends on multiple variables beyond our control, including market conditions, competition, offer quality, pricing, and client follow-up processes.
Limitation of Liability
We will not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use of our services. This includes, but is not limited to, any errors or omissions in any content, loss of data, or any interruption in service.
Third-Party Platforms
Our services may involve third-party platforms such as:
Google
Meta (Facebook, Instagram)
TikTok
YouTube
LinkedIn
CRM systems
Hosting providers
We are not responsible for:
Platform outages
Policy changes
Account suspensions
Algorithm updates
Third-party software failures
Clients are responsible for complying with each platform’s terms of service.
Termination
Either party may terminate services according to the termination clause outlined in the signed agreement.
If no written agreement exists:
Either party may terminate with 30 days written notice.
Outstanding invoices remain due.
No refunds will be provided for work completed.
Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of our website or services after changes constitutes acceptance of the updated Terms.
Governing Law
These Terms shall be governed by the laws of the Province of British Columbia and the applicable laws of Canada.
Any disputes shall be resolved in the courts of British Columbia.
Contact Information
If you have questions about these Terms, please contact:
Built Tough Marketing
Email: Matt@builttoughmarketing.com
Chilliwack, British Columbia, Canada
Acknowledgement
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns regarding these Terms, please contact us before using our services.