Legal
Terms & Conditions
Last updated January 1, 2026
These Terms and Conditions govern your access to and use of the Built Tough Marketing website and services. By accessing this site or engaging our services, you agree to these Terms. If you do not agree, please discontinue use of the site and our services.
Services
Built Tough Marketing provides marketing services that may include digital advertising (Google Ads, Meta Ads, Local Service Ads), website design, sales funnel design, content creation, social media management, search optimization, CRM setup, and strategic consulting. The specific scope of any engagement is defined in a separate written agreement or proposal.
Your Responsibilities
To deliver our services effectively, you agree to provide accurate and complete information, grant any account access we reasonably require, review and approve materials in a timely manner, and keep your account payments current. Delays caused by missing assets, information, or approvals on your end are not considered a breach by Built Tough Marketing.
Intellectual Property
You retain ownership of the materials you provide to us. Built Tough Marketing retains ownership of its strategies, processes, templates, systems, frameworks, and proprietary methodologies. Final deliverables are licensed to you on a non-exclusive basis, and full ownership of those deliverables transfers to you once payment has been received in full. We reserve the right to display completed work in our portfolio and case studies unless otherwise agreed in writing.
Payment Terms
Payment schedules are set out in your service agreement or invoice, and invoices are due as stated. Late or missed payments may result in suspension or termination of services.
Advertising Disclaimer
Marketing results vary based on market conditions, competition, budget, and how recommendations are implemented. Built Tough Marketing does not guarantee specific lead volumes, sales, conversions, revenue, search engine rankings, or advertising-platform approval of any campaign or ad.
Limitation of Liability
To the fullest extent permitted by law, Built Tough Marketing is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including errors in content, loss of data, or interruptions in service.
Third-Party Platforms
Our services rely on third-party platforms such as Google, Meta, TikTok, YouTube, LinkedIn, CRM systems, and web hosting providers. We are not responsible for outages, policy or algorithm changes, account suspensions, pricing changes, or software failures on these platforms. Responsibility for complying with each platform’s terms remains with the client.
Termination
Either party may terminate an engagement in accordance with the terms of a signed agreement. Where no written agreement exists, either party may terminate with 30 days written notice. Any outstanding invoices remain due upon termination, and fees already paid are non-refundable.
Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada. Any disputes will be resolved in the courts of British Columbia.
Contact
Questions about these Terms can be sent to matt@builttoughmarketing.com. Built Tough Marketing, Chilliwack, British Columbia, Canada.
These Terms and Conditions govern your access to and use of the Built Tough Marketing website and services. By accessing this site or engaging our services, you agree to these Terms. If you do not agree, please discontinue use of the site and our services.
Services
Built Tough Marketing provides marketing services that may include digital advertising (Google Ads, Meta Ads, Local Service Ads), website design, sales funnel design, content creation, social media management, search optimization, CRM setup, and strategic consulting. The specific scope of any engagement is defined in a separate written agreement or proposal.
Your Responsibilities
To deliver our services effectively, you agree to provide accurate and complete information, grant any account access we reasonably require, review and approve materials in a timely manner, and keep your account payments current. Delays caused by missing assets, information, or approvals on your end are not considered a breach by Built Tough Marketing.
Intellectual Property
You retain ownership of the materials you provide to us. Built Tough Marketing retains ownership of its strategies, processes, templates, systems, frameworks, and proprietary methodologies. Final deliverables are licensed to you on a non-exclusive basis, and full ownership of those deliverables transfers to you once payment has been received in full. We reserve the right to display completed work in our portfolio and case studies unless otherwise agreed in writing.
Payment Terms
Payment schedules are set out in your service agreement or invoice, and invoices are due as stated. Late or missed payments may result in suspension or termination of services.
Advertising Disclaimer
Marketing results vary based on market conditions, competition, budget, and how recommendations are implemented. Built Tough Marketing does not guarantee specific lead volumes, sales, conversions, revenue, search engine rankings, or advertising-platform approval of any campaign or ad.
Limitation of Liability
To the fullest extent permitted by law, Built Tough Marketing is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including errors in content, loss of data, or interruptions in service.
Third-Party Platforms
Our services rely on third-party platforms such as Google, Meta, TikTok, YouTube, LinkedIn, CRM systems, and web hosting providers. We are not responsible for outages, policy or algorithm changes, account suspensions, pricing changes, or software failures on these platforms. Responsibility for complying with each platform’s terms remains with the client.
Termination
Either party may terminate an engagement in accordance with the terms of a signed agreement. Where no written agreement exists, either party may terminate with 30 days written notice. Any outstanding invoices remain due upon termination, and fees already paid are non-refundable.
Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada. Any disputes will be resolved in the courts of British Columbia.
Contact
Questions about these Terms can be sent to matt@builttoughmarketing.com. Built Tough Marketing, Chilliwack, British Columbia, Canada.