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About Built Tough
Most agencies will take any client with a credit card, a restaurant Monday, a dentist Tuesday, you Wednesday. We don’t. Built Tough works with contractors, trades and service businesses, full stop. That focus is the whole point.
Based in Chilliwack, BC
Serving the Fraser Valley & beyond
Trades only
Field Notes
No BTM-HQ
We Speak Trades
We understand margins, busy seasons, quotes and how service businesses actually win work.
Results, Not Reports
We report on calls, quotes and booked jobs, not impressions and brand awareness.
No B.S.
Plain English, straight answers, and work you actually own. No jargon, no lock-in.
Grounded
More Leads
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More Booked Jobs
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No B.S.
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Built for Trades
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Results, Not Reports
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Built in BC
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Why We Exist
Good businesses should be easier to find.
We started Built Tough because we kept seeing the same thing: skilled operators doing excellent work, losing jobs to competitors with worse craftsmanship but better marketing. That’s a fixable problem, and it’s the only problem we work on.
/01
Most marketing isn’t broken, the strategy is
If your marketing isn’t working, it’s rarely the platform. It’s usually weak, inconsistent, or invisible strategy.
Read the playbook
/02
Leads only matter if they become jobs
We’re not here to sell you clicks and impressions. We care about what shows up in your calendar and your bank account.
Read the playbook
/03
Marketing should feel like infrastructure
Not chaos. A system you can count on, built once, maintained, and improved over time.
Read the playbook
/04
You should own what you pay for
Your website, ad accounts and footage are built in your name. Leave any time, it all stays with you.
Read the playbook
How We Work
Straight Talk
If something’s weak, we say so. If a tactic won’t move the needle, we won’t sell it to you.
Systems Over Tactics
We don’t chase random trends. We build connected systems: message, offer, ads, site, follow-up.
Outcomes We Can Measure
Calls, quotes, booked jobs. If we can’t tie it to revenue, it’s not the priority.
Speed to Live
No endless strategy phase. We move fast, ship, and improve from real data.
You Own It
Accounts, assets and data are yours. We earn the relationship every month, not with a contract trap.
Trades-First
We talk like operators because we work with operators. No corporate fog, no influencer fluff.
A few of the BC businesses we work with
Fontaine Landscaping
Sunshine Painting
Universal Construction
Cohesive Mechanical
Book a free 15-minute call. We’ll tell you straight where your marketing stands and what we’d build to grow it.
